FAQ
Craze Artz Frequently Asked Questions (FAQ)
Welcome to Craze Artz! Below you'll find answers to some common questions about our products, policies, and services.
1. What type of products do you sell?
We specialize in craft kits for all ages, including paint-by-number sets, sand art kits, and fashion sticker books. Whether you're crafting for relaxation or fun, we've got you covered!
2. Where is Craze Artz located?
Craze Artz is based in Australia, and we proudly ship our craft kits both domestically and internationally!
3. Do you offer returns or refunds?
We do not accept returns or refunds. However, if a product is faulty or damaged, we will provide store credit to be used on future purchases.
4. How do I contact customer support?
For any questions or concerns, send us a message via our Facebook page.
5. How can I place an order?
Orders can be placed directly through our website or our Facebook shop. Simply browse our range of products, add to your cart, and check out securely.
6. Do you offer bulk or custom orders?
Yes, we welcome bulk orders and can discuss custom kits for events or special occasions. Contact us for more details.
7. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options to make your shopping experience seamless.
8. Do you provide international shipping?
Yes! Craze Artz proudly ships internationally, so craft lovers around the globe can enjoy our kits.
9. Are your kits suitable for kids of all ages?
Yes! We have options for all ages and skill levels, but please check individual product descriptions for age recommendations.
10. How can I stay updated on new arrivals or offers?
Follow us on Facebook and subscribe to our newsletter to be the first to hear about new products, promotions, and crafting ideas.